Product & Service
Computer Repair & Maintenance
Rasa Technologies Inc.’s primary value offering is its comprehensive computer and laptop repair and maintenance services – for both individual consumers and businesses – offering a range of solutions:
Hardware & Software Repair
The Company offers diagnostic and repair services for hardware failures, software issues, and IT network troubleshooting, ensuring devices are restored quickly and efficiently.
IT Support Services
In addition to repair, the Company offers remote and on-site IT support to help businesses resolve technical issues – providing a one-stop shop for IT maintenance and troubleshooting. This builds on the 25+ years of IT services experience.
Long-Term Service Contracts
For B2B clients, the Company offers its flexible maintenance contracts that ensure ongoing support – including regular system checks and priority repairs, tailored to meet the needs of businesses and institutions – with B2B bulk discounts available.
Predictive Maintenance
Leveraging planned machine learning technology, Rasa Technologies provides predictive maintenance services that identify potential issues before they result in system failures – reducing downtime and enhancing device longevity.
Refurbished Computer & Laptop Sales
The related sales core of Rasa Technologies’ business model is its sale of refurbished desktops and laptops, offering a cost-effective, sustainable alternative to new technology through e-commerce.
- Bulk Sales for B2B Clients: The Company provides bulk sales of refurbished computers to businesses, educational institutions, and non-profits – offering a significant cost savings and sustainability advantage to tech solutions for large-scale IT needs.
- Customization Options: Rasa Technologies offers customization options for businesses, allowing them to tailor their refurbished devices to meet specific hardware or software requirements – creating a flexible and personalized purchasing experience that rivals rarely offer.
- High-Quality Refurbished Products: Rasa Technologies’ restored desktops and laptops are offered in like-new condition, using advanced refurbishment techniques, ensuring that every device meets strict quality and performance standards.
- Individual Sales via E-Commerce: Consumers can purchase its higher-quality refurbished tech directly through the Company’s e-commerce platform, with the added convenience of delivery and customer support services and warranty options available.
Training Courses & Services
From Year 2 onward, Rasa Technologies plans to also offers educational and training services in bite-sized mini courses aimed at seniors initially, resolving a gap in digital knowledge, encompassing:
Basic Digital Literacy Skills
With initial focus on seniors, the Company will specialize in an array of value-added training and support services for seniors – helping to mitigate a lack of knowledge and reduce paint points (e.g., challenges using devices, senior cyberthreats, etc.).
Corporate IT Training
Tailored IT training services, available for businesses seeking to upskill their teams, in key areas such as network management, data security, and IT systems maintenance – fostering internal capabilities.
Online Learning Modules
Rasa Technologies provides flexible online courses for individuals and businesses, covering topics such as basic computer troubleshooting, software installation, advanced technical repair skills, and specialty courses – for example, a computer usage and cybercrime awareness course to help seniors use their computers safely.
Technical Training in Repair & Maintenance
The Company offers bite-sized hands-on training courses in computer repair and maintenance, helping individuals and businesses acquire the skills needed to maintain and repair their devices. This not only teaches essential technology skills but also contributes to a right to repair-driven circular economy.
Workshops & Community Programs
The Company also partners with educational institutions and local communities to offer its workshops that promote digital literacy and technical skills, supporting local workforce development and expanding access to technology training.